Articles

If a library material is lost or damaged, the patron who has responsibility for the card must pay for or replace the item in question. For items that are no longer in circulating condition or are lost/not returned to the library, the entire cost of the item(s) will be reflected on the patron’s account. In the case of a lost/damaged disc for an audio book, the patron would only be charged $10 per damaged/lost disc instead of the cost of the whole item.

Patrons can pay online (through My Account on the library’s website) or at the library with cash or their credit/debit card. The library does not accept personal checks or money orders.

Patrons can also bring a replacement copy of the lost or damaged item into the library, and the library will then waive the cost of the lost or damaged item. The replacement copy must be:

• The same title
• The same format
  • The ISBN (for a book) or the UPC number (for A/V) must match the original
  • For example, the library will not take a paperback instead of a hardback, a DVD instead of a Blu-ray, a trade paperback instead of a large print, etc.
• In “like-new” or “new” condition – items that are clearly used, marked, dog-eared, worn or have stickers/stamps on them will not be accepted
• Patrons should check with the library if they have questions about these requirements.
  • Purchasing an item does not guarantee the library will accept it as a suitable replacement.

If your library items are stolen, file a police report listing the items in questions, and present a copy of the report to library staff. Staff will then waive the cost of the stolen items from the patron’s account.