Have you ever felt like you repeat the same conversation over and over? Do you ever feel that others are not appreciating your concerns? Crucial Conversation skills help us fully discuss and share our points of view. Adding these skills to our toolkit enhances our effectiveness in routine conversations as well as times when our emotions are reaching a critical stage.
Terri Vetter, MOD, SPHR, will facilitate a workshop to share the Crucial Conversation tools available on their website. Activities included in during the session provide opportunities to see the skills in action.
• Recognize the opportunity for a critical discussion as its unfolds
• Learn the traps we use to keep our self from leveraging the opportunity
• See how relationships improve when we enhance our critical discussion skills
Westland Area Library
Tuesday, September 24 at 6:00 p.m.